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Customer Service Clerk

Tuesday, august 20, 2019
Description

Works in various queues to ensure proper handling of all processes related to coverage determination requests.
Works with time sensitive material and must adhere to mandates turnaround times on all work.
Responds to inquiries from customers for information and assistance related to coverage determinations.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.

Responsibilities:
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
Seeks assistance with complex customer services issues.
Makes outbound notification calls to members and/or their appointed representatives regarding status of requests.

Working hours: 8:00 AM - 5:00 PM

Skills:
Excellent Customer Service/People skills.
Excellent Telephone and PC/Data Entry skills.
Ability to handle high volume of calls.

Education:
High School

Experience:
Experienced

Qualifications:
1 year of Customer Service, Clerical or Data Entry experience is required.
High School Diploma/GED is required.


Now Hiring Customer Service Clerks in Bourbonnais!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


Skills
Excellent Customer Service/People skills. Excellent Telephone and PC/Data Entry skills. Ability to handle high volume of calls.
Qualifications
1 year of Customer Service, Clerical or Data Entry experience is required. High School Diploma/GED is required.
Job Reference:S_791097
Available Jobs:8
Position Type:Temporary
Sector:Administrative & Support Services
Working Hours:8:00 AM - 5:00 PM
Location:Bourbonnais, Illinois, United States
Salary:US$15 - US$16 per hour
Contact:Sherry, Andrew, Contact Code: 18221, Randstad USA Administration, Randstad, United States
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